Telephone Banking

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Thursday 11/03/2010 23:40 est

Telephone Banking

Telephone Banking gives you 24 hour, 7 days a week access to your accounts from any touchtone phone.

By simply calling from any touch tone phone and following the voice prompts, you can:

Check your Savings, Loan and Term Deposit account balances
Have your last five transactions read to you
See if funds have been credited to your account
Pay bills using BPAY
Transfer funds between your accounts
Obtain interest earned for the last financial year
Obtain loan information
Change your access code

What number do I call to access Phone Banking?

To access Telephone just call 03 5743 1933 (24 hours a day, 7 days a week).

What happens if I forget my access code?

You must notify us if you forget your code, or are unable to log in to Telephone Banking. We will issue you a new access code after we have performed the appropriate identity checks. You will be required to change this code the next time you use Telephone Banking.